This workshop aims to equip participants with a good understanding of what assertive behaviour is, the barriers to being assertive and to support learners to develop a range of skills to enable them to be more assertive.

Objectives

By the end of the workshop learners will:

Define assertive, passive and aggressive communication
Identify their own barriers to assertive behaviour and effective communication
Understand the role of non-verbal communication and use this to communicate more effectively
Ability to use a range of techniques that will aid assertion

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