Support Services

For a detailed list of mental health services available in Hertfordshire visit the Hertfordshire Directory.

Accident and Emergency hospital department

If you feel suicidal and would like to see a professional urgently, you can visit your local hospital accident and emergency department.

NHS 111

NHS 111 service provide support if you urgently need medical help or advice but it’s not a life-threatening situation.

Telephone: 111

GP surgery

You can contact your GP if you are in distress, there will be an out of hours or emergency number on their answer machine.

HPFT single point of access (SPA)

Directs all Hertfordshire Referrals to mental health services.

Telephone: 0300 777 0707 Opening hours: 8am-7pm

Nightlight Crisis

An out-of-hours weekend service for people in Hertfordshire who are feeling distressed or experiencing a crisis.

Telephone: 01923 256 391

We are here for you

Every. Single. Day. 7pm – 1am

Stop Exploitation Herts

If you are being exploited or are worried about someone you think is being exploited please follow the link below:


National Mind

The MindinfoLine offers callers confidential help on a range of mental health issues. Calls from anywhere in the UK are charged at local call. Their website also contains useful factsheets on mental health issues and booklets on specific topics can be purchased from their online shop.

Telephone: 0300 123 3393


Samaritans provides a confidential, non-judgemental place to talk any time about whatever is getting to you. You don’t have to be suicidal.

Telephone: 116 123 Email: [email protected]

CALM (campaign against living miserably)

This helpline is for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

Telephone: 0800 58 58 58 or webchat

Opening hours: 5pm-midnight

Help for Heroes – Combat Stress

Specially-trained professionals are available day and night to provide free confidential advice and support for veterans and serving personnel.

Telephone: 0800 138 1619 Opening hours: 24/7

Papyrus (prevention of young suicide)

Committed to the prevention of young suicide.

Telephone: 08000 68 41 41 Opening hours: Mon-Fri: 10am-10pm, weekends/bank holidays: 2pm-10pm

Apps and online support

Stay Alive App

Essential suicide prevention features for use in everyday life. It has tools to help keep people safe in times of crisis, details of the emergency or support services to contact in Hertfordshire; a self-care section which includes breathing exercises; a LifeBox for storing special memories including photos and inspirational quotes.

Download now:


24-hour counselling service for children and young people.

Telephone: 0800 1111


Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer. (free)


Free, safe and anonymous online support for young people.

Monday – Friday 12pm – 10pm and Saturday – Sunday 6pm – 10pm

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