You’ll learn so much, meet lovely people, and genuinely make a difference.  It’s one of the most fulfilling things I’ve ever done, not just for others, but for myself as well.

Every day, people in our community face challenges with their mental health, often feeling isolated, unheard, or unsure where to turn. By volunteering with Mind in Mid Herts, you can be the friendly face, listening ear, or helping hand that makes all the difference. 

Whether it’s sharing a smile at a group, supporting someone one-to-one, or helping behind the scenes, your time and compassion can give hope, connection, and reassurance to someone who needs it most. Volunteering isn’t just about giving… it’s about being part of a community that cares, grows, and supports each other every step of the way. 

Volunteering is a meaningful way to get involved and support your local mental health charity. At Mind in Mid Herts, we offer a variety of rewarding roles that help you connect with others and give back to the community. 

Just one or two hours a week can make a real difference—helping someone regain confidence, boost self-esteem, and feel less isolated. 

Hear from one of our volunteers:

 What volunteering means to me – Mahtab

 

Current Volunteering Opportunities Include:

  • Befriending Volunteer – face to face and one to one support for someone who uses our services 
  • Keeping in Touch calls – make weekly telephone calls to people who use our services 
  • Living Well Course Assistants – facilitate or co-facilitate CBT-informed courses online 
  • Group Volunteers – help run our social support sessions in our centres 
  • Admin  – support ‘behind the scenes’ 
  • Ad-hoc fundraising and events

Don’t see what you’re looking for? 

We’re always open to new ideas for volunteer roles. We may not always be able to accommodate, but we’d love to hear your ideas on how you think you could help our cause. 

Get in touch with the volunteer coordinators at volunteering@mindinmidherts.org.uk  

How to Become a Volunteer for Mind in Mid Herts

Want to get involved? 

To begin your journey as a volunteer complete the Volunteer Application by clicking the button to the top right of this page. 

If you would like to know more about the roles and becoming a volunteer please contact us: 

Email:  volunteering@mindinmidherts.org.uk  

Phone: 03303 208100 extension 2021 for St Albans, Hatfield and 2008 for Stevenage and Hertford 

Counselling Placement Requests

For Counselling Placement requests, please also fill out the Volunteer Application and state you are looking for a counselling placement. 

FAQs

1. I’m not a mental health professional, can I still help?

Absolutely! The majority of our volunteers are not trained in mental health. As long as you are open to learn, have a non-judgemental attitude and friendly manner you will be an asset to our charity.

2. I don’t have much time, can I still volunteer?

Yes you can. Some people volunteer for only 1 hour per week, or even on an ad-hoc basis depending on the role.

3. Will I be supported?

You will be assigned a supervisor on joining us. This is a staff member who will oversee you as a volunteer and be on hand to support, guide and answer questions as needed.

4. What will I get out of volunteering?

You will learn new skills, build connections and know you are providing invaluable help to people we support.

5. What can I expect when I start?

You will have an induction with your supervisor to familiarise you with your colleagues and the centre you are working from. You will also be invited to attend training designed to help you in your volunteering. Your supervisor will check in with you regularly to see how you are finding your role.

Volunteer with us and help someone rebuild their confidence, you’ll grow, connect, and make a meaningful difference in your community. We can’t wait to welcome you to the team!

Volunteer Application Form

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Please tick the boxes for when you are available to volunteer:

Please provide details of two referees (eg, doctor, employer, vicar, teacher etc – no relatives, neighbours or friends).

We cannot make a firm arrangement without written references. If you are known by another name (eg, maiden name), please inform the referee(s) that we will contact them.

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Please enter your education, qualifications & training below

A disability or health problem does not preclude full consideration for the work/volunteering opportunity and applications from suitable disabled people are welcome. All information provided by the applicant will be treated as confidential. 

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

All volunteers who will have potential regular contact with vulnerable people will be required to have a DBS check

Our commitment to you

We will always respect your personal information and privacy.

All information which is shared is confidential, subject to the following conditions:

- All staff working at Mind in Mid Herts are required to have supervision for ongoing professional development. Individual cases and information might be discussed as part of this process, but service users’ anonymity will be protected at all times.

- Project Officers have access to service users’ files to monitor and report on the services.

- Staff and volunteers are not permitted to keep secrets. They are bound by a duty of care to share any information which might give any cause for concern.

Your Rights

To comply with the new regulation we have procedures and technologies in place so by making a written request you can exercise your:

Right to be informed about how we collect and use your information.

Right of access : We have an ‘open file’ process which enables you to access all your records whenever you wish.

Right to rectification and data quality : We will ensure that the personal data we hold remains up-to-date and accurate.

Right to erasure : We have processes in place to securely dispose of personal data that is no longer required, or where you have asked for it to be erased. However, please note that Mind in Mid Herts is subject to laws governing retention periods.

Right to object to the use of your personal data : We will not use your data for direct marketing without your positive consent. You also have the right to restrict our processing of your data while we address any objection you raise.

Right to data portability : We will provide your data to a new or additional service provider if you so wish.

I certify that the information given above is, to the best of my knowledge, correct. I accept that any information contained therein that I know to be false, or information deliberately withheld, may result in my application being disqualified. I understand that I must not disclose any information or knowledge gained whilst working as a volunteer, except to the nominated Mind in Mid Herts staff member in the case of concerns about a client, or to their keyworker in their absence. The data contained in this form will be used for Volunteer Registration purposes and will be held on our computer database. We will not pass your information on to any other party.

How would you like to hear from us regarding activities, newsletters, meetings and other general information?

Please note that you can change or withdraw your consents at any time.

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National Mind Infoline: 0300 123 3393

Open 9am to 6pm, Monday to Friday (except for bank holidays). Ask us about: Mental health problems, Where to get help, Treatment options, Advocacy services

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Side by Side is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard.

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